First of all, you should respond immediately. It is true that most of the customers like the patient to wait for long and the moment you want to keep them waiting they will leave and look for help elsewhere. Therefore, the faster you respond, the more clients you will get. You find that when you respond faster, the customers will see that you care about their needs. One thing that you should know is that a sales rep who responds within five minutes is likely to get more customers than the one responding after thirty minutes.
Also, you should also be persistent. Where you will have to call as many times as possible without giving up. One mistake that you should not make is to give up on a lead just after one attempt, but it is better that you try as many times as possible. You find that when you try many times, it will improve your chances of getting that lead back. You find that when you call within the normal range, you will be in a position to get the lead before you make many attempts.
Besides, you should also establish a local presence. You find that in most cases when you receive a call from a strange number you will be reluctant to answer thinking that they are maybe scammers or troublemakers. But it is always necessary that when you want to sell, your sales team must have excellent communication and negotiation skills. Because of that they should be where their customers are and contact them with local numbers. Having done that they will be able to boost contact rate a great deal that will, in turn, improve traffic.
In addition, you should also create a cadence. This can be referred to a specific sequence of steps, actions or activities to generate and convert a lead. One thing that you should know is that most companies have not made an attempt to develop a consistent outreach strategy to follow up with and contact potential buyers. One good thing with this is that it will help you in reaching out to many customers.
Apart from that, you should also motivate your staff. One thing that you should do is to recognize their efforts by giving them some rewards. For instance, you can set a specific limit that when you reach you will get a given reward as this will motivate them to work harder. But it is also essential to make sure that you create a healthy competition where they can still work as a team to lift your business.